How To Complain Successfully and Get a Good Resolution

Time to brush up on your writing and communication skills!

Photo by Markus Spiske on Unsplash

A few years ago, I bought a very expensive water tap timer, to water a garden a hundred miles away over summer. The timer malfunctioned and I ended up with a water bill for $400. I worked out that when the batteries ran flat in the timer, instead of automatically turning…